Student-focused support that is right for you
Get culturally sensitive and gender-inclusive support from keep.meSAFE in your language when you need it.
- Free and fully confidential
- Available any time of the day or night
- Get matched with a counsellor who is right for you
- Access support in 140+ languages, with 5 languages guaranteed 24/7
No matter the reason, you can reach out to a counsellor any time of the day or night from anywhere in the world.
Here are just some of the reasons students seek support:
- Managing stress
- Depression and anxiety
- Relationship issues
- Academic issues
- Loneliness or homesickness
- Achieving work-life-school balance
- Tensions with family members, friends or roommates
- Suicidal ideation
Multiple pathways to access support
Culture and language matching so you can connect with a counsellor who speaks your language and understands your culture. Get matched based on gender, language, culture, identity, lived experience, and more
Real-time counselling in multiple languages, available 24/7 via chat and telephone, accessible from anywhere in the world
Scheduled appointments with the same counsellor via telephone, video, or in-person* *In-person support is subject to availability by region
Peer-to-peer online global community that allows students to connect and support each other 24/7 in 26 languages. The community is moderated by clinical professionals, where people can get (or give) the mental health support they really need
Identifying long-term supports and programs in the local community for students with complex needs, as well as linking students back to available school resources
Self-directed resources that include 100+ articles, videos, and podcasts, along with mental health assessments for anxiety, stress, and depression through the free Student Support app.
Download the TELUS Health Student Support app
- Complete your profile
- Enable app notifications
- Start a secure clinical chat through the app
In Canada: 1-844-451-9700
In the USA: 1-833-823-9465
Anywhere else in the world: 001-416-380-6578
The Student Support app also has a dedicated website for those without access to a smartphone or tablet, allowing students to access all of the app-based support and resources.